Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

312 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-05-25T01:06:26+00:00

    I have to say, I have been installing Office 2013 on a number of my clients computers for a couple of weeks and I have found the installation to be basically intolerable. I will not be recommending any more of my clients upgrade to 2013. Microsoft with this **** version has opened the doors wide to their competitors. Office was never that great to begin with, but now it is basically horrible.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-05-24T19:11:56+00:00

    Je n'ai aucun de ces problèmes, j'ai déja essayer d'appeler l'assistance téléphonique on m'avais assure qu'on me rappelerais il y a de ça 1 mois, jamais je n'ai eu de coup de fil, j'ai le meme problème que la plupart des gens on m'affiche "Un problème est survenue... désole nous avons rencontrer un problème" j'avais pourtant besoin en urgence de ce logiciel pour mes études ... j'aurais bien voulu avoir une reponse et surtout de quoi resoudre ce problème..

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-05-24T19:06:45+00:00

    Meme problème pour moi , avez vous reussi à regler ce problème pour finir ? merci de votre réponse

    Was this answer helpful?

    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more