Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

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  1. Anonymous
    2013-05-22T21:08:33+00:00

    Turns out Verizon had installed the wrong program for my Broadband connection so I was barely connected at best.  Yet another Verizon snafu!  Thanks for your help!

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  2. Anonymous
    2013-05-22T14:56:32+00:00

    I cannot install office after I write all the numbers on the card an ad appears showing they can no do it because the computer is doin other tasks

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  3. Anonymous
    2013-05-22T14:41:57+00:00

    I'll get this all together.

    I  have been trying all yesterday afternoon and left download running all night.  Office appeared unchanged this AM.  If you suggest I remove what is installed, I won't.

    As I am running out of time, either send me a disk, reimburse me, or I shall file in small claims.  If I have not received a disk or reply my Tuesday,  which is when I'll get back to this, I'll file in small claims at my convenience.

    Addresses:

    Heather Daniels

    903 104th St E

    Tacoma, WA 98445

    IF YOU WANT A SIGNATUEE:

    Dr Heather Daniels

    Union Ave Pediatrics

    1530 S Union

    Tacoma,  WA  98405

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  4. Anonymous
    2013-05-22T14:38:04+00:00

    As I am running out of time, either send me a disk, reimburse me, or I shall file in small claims.  If I have not received a disk or reply my Tuesday,  which is when I'll get back to this, I'll file in small claims at my convenience.

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