Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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  1. Anonymous
    2010-06-21T19:47:35+00:00

    I had the exact same issue - I noticed that the service is configured to run as the local "Network Service" account.  I tried rebooting, tried uninstalling Office 2007- no luck.  Finally, I added the Network Service account to the local admins group, and this resolved the issue.

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  2. Anonymous
    2010-06-26T00:23:12+00:00

    How do you add "Network Service" account to the local admins group?

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  3. Anonymous
    2010-09-03T14:40:14+00:00

    [SOLVED]

    For all of us that the first answer didn't solve the problem (cause finally the installation complains and rollback anyway) I have solved the problem with the "The2bagod" manner.

    Step 1:

    Go to Local Users and Groups: (http://www.sevenforums.com/tutorials/7539-local-users-groups-manager-open.html)

    Step 2:

    Go to Groups and double click Admistrators

    Step 3:

    Click Add, click Advanced and click Find Now 

    Step 4:

    Double Click in Network Service (in the bottom list) and click Ok

    Final Step:

    Click Ok and try to Install the Office Suite again.

    It solved my problem and I'm sure it will solve yours.

    http://www.siokia.com

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  4. Anonymous
    2010-06-18T05:25:26+00:00

    On Fri, 18 Jun 2010 02:02:11 +0000, Jorge Schulz wrote:

    I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

    Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

    I have administrator privileges on my computer. So I need help resolving this issue.

    Did you uninstall all previous (beta) versions of Office?

    If you click Start and type

    services.msc

    <enter>

    Then look for the 'Office Software Protection Platform' service and

    try to start it manually. Any luck?

    If you perform a clean boot, does that make a difference?

    http://support.microsoft.com/kb/929135

    Gérard

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