New Outlook Categories in Favorites not showing mails

Just adding to the growing list. Exact same perspective here, also a business account. Not trying to overstate, but this is genuinely quite disruptive as this feature has been central to a smooth workflow I've had for months. Hoping for this to be resolved quickly. I'm seeing the same as others, the category folder is stating it's empty, but in mousing over the three dots, it seems to be aware of how many items should be present.

Patiently waiting too. Everything was fine for me until yesterday, now symptoms the same as for other people - emails categorized but not showing in *some* of the categories.

If I add new emails to a category that's not working it doesn't display either.

My whole use of Outlook is based around categories, so this is making many things considerably harder.

Hello Luckie,

I have the same problem and am using a business account.

I was trying to upload a screenshot, but it fails.

Thank you for help.

Evy

Same issue here. I'm using Outlook for Business.

The issue does not seem to be with categories themselves, as searching for a category in the search bar correctly displays all associated emails. However, the problem occurs when adding categories to Favorites.

This affects both newly created and existing categories that are newly added to Favorites. Interestingly, categories that were already set as Favorites before the issue started are not affected—new emails tagged with those existing Favorite categories still appear as expected.

It seems the issue is specifically related to the way Outlook handles newly added favorite categories, rather than categories in general.e tags seems to filter as expected.

Same here. Business account. Seemed to have happened when I renamed the categories. Categories are showing a number of emails categorized (with the new name - correctly), but if I click on a category, there are no emails populating.