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I have been categorizing my mails and adding the categories to the favorites. When clicking on the category in the favorites it showed me all mails in the category which was fine up to a couple of hours ago. Now it shows nothing. When I click the 3 dots it opens a pop up telling me "X items (0 unread)" but it doesn't show any items. The same goes in outlook.com in the web
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello! Having the same issue when adding categories to my favorites. Emails display in categories when sorted, but not when clicking the category in favorites. Using Outlook online.
Par for the course! We and this post isn't even a blip on their radar - I see this from my side as a customer success manager for a software company as well. Unless a big enough MSFT client complains, we're all simmering with our issues on the back burner unfortunately.
Same issue here.This morning, I added this as a separate issue as I had not found this thread. After a mail by Microsoft that my thread was deleted, I looked again and now see it is a known issue for a number of weeks already. Hope Microsoft responds soon!
Its crazy that this hasn't been fixed yet, as its a very common way of work. Its affecting my work.
Microsoft, please fix this.
Any resolve on this? This is affecting my day to day work. Hoping Microsoft team looks into this ASAP