New Outlook Categories in Favorites not showing mails

Anonymous
2025-02-13T15:15:27+00:00

I have been categorizing my mails and adding the categories to the favorites. When clicking on the category in the favorites it showed me all mails in the category which was fine up to a couple of hours ago. Now it shows nothing. When I click the 3 dots it opens a pop up telling me "X items (0 unread)" but it doesn't show any items. The same goes in outlook.com in the web

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

89 answers

Sort by: Most helpful
  1. Anonymous
    2025-02-27T00:41:46+00:00

    Same issue here. Business 365 Account desktop versions. Please fix this!!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-27T00:27:20+00:00

    Same issue, using a personal account.
    * occurs in both the application and also the Web version

    * have removed and readded category to favorites - no change.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-02-26T22:53:24+00:00

    I have a ticket open with Microsoft on this and they collected information from me.

    I also explained that there is a lot of chatter on the community and provided them with a link to this discussion thread.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-02-26T22:05:28+00:00

    I have the same issue with my business account.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-02-26T21:05:41+00:00

    Luckie Shi MSFT, Can we get an update on Microsoft's progress? This is a widespread issue and I'm sure we're all very eager to see this matter resolved.

    Was this answer helpful?

    0 comments No comments