I received an email stating Update your sign-in technology before September 16th, 2024 to maintain email access. Is this legit or a scam?

Anonymous
2024-06-28T15:03:00+00:00

I received an email stating Update your sign-in technology before September 16th, 2024 to maintain email access. Is this legit or a scam?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Ron-6928 4,991 Reputation points
    2024-07-05T16:01:53+00:00

    You either use Apple Mail app (built in mail client app)

    or other email app like you mentioned, Outlook iOS app

    Both apps support the change. You should NOT have any problem accessing your email AFTER September.

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  2. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-07-04T19:09:10+00:00

    The Outlook iPhone app will have no issues. If you're using the Apple Mail app:

    If you use Apple Mail:

    Apple Mail supports Modern Authentication by default when you setup the account as Outlook.com. If you use Apple Mail and you are seeing password prompts or connection errors, this is most likely happening because your account got configured as basic authentication. To mitigate the issue, remove the account and add it back as Outlook.com:

    1. Go to Settings> Mail> Accounts.
    2. Tap the email account you want to remove from your iPhone, then tap Delete Account. For more information, please go to Add and remove email accounts on iPhone.

    Add your account back to Apple Mail:

    1. Go to Settings > Mail.
    2. Tap Accounts, then tap Add Account.
    3. In the Add Account dialog, choose Outlook.com.
      Apple mail add Outlook.com to iPhone

    If removing and re-adding the account does not address the issue, do the following: 

    1. Remove the account again.
    2. Go to Settings> Safari, then tap Clear History and Website Data.
    3. Reboot your iPhone.
    4. Add the account back and proceed through the Outlook.com account sign in flow.

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  3. Anonymous
    2024-07-04T19:01:46+00:00

    I agree with what you said. I just want to understand in layman terms what is needed so I can get me emails. Thank You!

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  4. Anonymous
    2024-07-04T03:09:23+00:00

    The post was written the way it’s meant to say it but in lay terms tell us what’s required at our end to simplify what where required to do so we can keep using your service for free please

    Warmest regards

    Christiaan

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  5. Ron-6928 4,991 Reputation points
    2024-07-03T17:30:57+00:00

    >> Now on my tablet or phone I will have to look again.

    You may have multiple devices accessing the mailbox and one or more is using POP or IMAP to connect. That's why you got the notification. I don't think Microsoft send the notification to ALL users. I don't get the notification at all..

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