Email on Gmail account are not getting marked as read

Anonymous
2023-09-02T09:39:12+00:00

I was happily using older version of Outlook on windows but a popup made to switch to latest version (pre) of Outlook or mail not sure what its called now.

I am able to receive and send emails using outlook flawlessly however the issue is these emails are not getting marked as read, temporary its read but very soon again shows as unread. I checked on web Gmail as well it shows as unread. I dont think this could be sync issue because I receive emails on time.

What is going on any idea?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-19T19:47:11+00:00

    OH MY GOD. YES.

    It SEEMS it worked: I chose my gmail account as "main account", imported the data from outlook and then switched back, as main account, to my Microsoft account.

    Now it seems it's working, but I will keep an eye on it in the next few days!

    EDIT: No, it broke again. :(

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  2. Anonymous
    2023-12-21T04:06:08+00:00

    It's amazing to me that this is still a bug. I've been dealing with this on "new" outlook for a long time now, and I would've thought for Microsoft's mainline email client this would be an urgent bug to fix.

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  3. Anonymous
    2023-10-29T13:38:47+00:00

    I was on 1.2023.1011.100, but just updated it to 1.2023.1018.300 in case it was a fix in a newer release. Alas, it is still not working for either GMail or IMAP despite having the same settings as you described.

    The "old" Outlook, prior to their "Exchange-like" syncing "feature", worked fine. Given its a preview product, I'm not going to waste time and effort beating it into submission - plenty of other email clients around.

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  4. Anonymous
    2023-10-07T05:34:21+00:00

    That was actually the very first feedback I sent to MS about the "new" Outlook. Unfortunately, I'm now relegated to using the webmail versions of Yahoo and Gmail, since the new outlook is unusable in it's current form. Hmmm, I did that with maps (bing--->google maps) and my internet browser (IE/edge--->chrome), and never went back. I'm seeing a pattern emerge here. C'mon, MS can't you at least get mail right?

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  5. Diane Poremsky MVP 17,536 Reputation points MVP Volunteer Moderator
    2023-09-06T17:43:07+00:00

    You should have switch to turn Outlook Pre off. https://support.microsoft.com/office/toggling-out-of-the-new-outlook-for-windows-preview-ec102b39-5727-418e-ae1f-a1805434640c

    Or, press Windows key + R to open the Run command and paste the path, including the parenthesis in the run box then press Enter. After it opens pin it to the taskbar. You can pin Outlook Pre to the task bar and use both.

    "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"

    if you use 32-bit Office, it is here -

    "C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE"

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