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According to the offer Outlook is supposed to be ad free after signing up for a paid subscription.
I paid for a yearly subscription and still get ads in Outlook.
I tried, repairing, resetting, uninstalling and reinstalling the Outlook App yet the ads still won't go away.
<Changed to a question>
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved the problem by deleting the app from my iPhone. The ads only appeared in the iOS version and the Apple Mail app works fine for me.
According to the offer Outlook is supposed to be ad free after signing up for a paid subscription.
I paid for a yearly subscription and still get ads in Outlook.
I tried, repairing, resetting, uninstalling and reinstalling the Outlook App yet the ads still won't go away.
<I have the same issue, anyone please help>
Just in case Glen Rue no longer available to answer this, so anyone please...
I have the same problem. I have personal MS Office 365 2021 (lifetime). The ad keeps coming on my outlook and bother me and my work. I attached a screenshot for your perusal. I use a Macbook pro 2017.
Version: Version 16.86 (24060916)
Licence: Office Home & Student 2021
Please help. Thank you
Hi Glenn Rue,
I have the same problem. I have personal MS Office 365 2021 (lifetime). The ad keeps coming on my outlook and bother me and my work. I attached a screenshot for your perusal. I use a Macbook pro 2017.
Version: Version 16.86 (24060916)
Licence: Office Home & Student 2021
Please help. Thank you
I have the same problem, but the issue is far deeper as to go through the workflow to link the given outlook email address does not work and even as a subscribed user they are selling my data to receive ads, so this has been reported to the ICO Office.
We get enough SPAM rubbish in email, it is awful now the platforms we use is selling the data to feed us more ads.
This is also a potential GDPR issue as you cannot unsubscribe from these intrusions.
According to the offer Outlook is supposed to be ad free after signing up for a paid subscription.
I paid for a yearly subscription and still get ads in Outlook.
I tried, repairing, resetting, uninstalling and reinstalling the Outlook App yet the ads still won't go away.
<Changed to a question>
On your desktop in Outlook, go to File | Options | Trust Center, then Privacy Options and "uncheck" all the boxes, especially the "Experience" options... Restart Outlook on your system and your smart phone... You may need to Reset the Account on your smart phone...