Still getting ads after subscribing to Microsoft 365.

Anonymous
2023-09-15T06:54:04+00:00

According to the offer Outlook is supposed to be ad free after signing up for a paid subscription.

I paid for a yearly subscription and still get ads in Outlook.

I tried, repairing, resetting, uninstalling and reinstalling the Outlook App yet the ads still won't go away.

<Changed to a question>

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-01T03:39:31+00:00

    You guys ripped me off!!! I paid the monthly cost but I am still seeing unwanted and very annoying ads when I try to read my emails Either give me what I paid for or I am going with Chrome Book and will never use your Microsoft software again. This is borderline fraud. I am a businessman myself and do not operate that way. removed

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-06-28T07:41:17+00:00

    Thanks. Can I do that on iOS? How? I’m not getting ads on any of my Windows computers. Only my iPhone.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-06-28T04:06:51+00:00

    How does one toggle old/new in iOS?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-06-28T03:39:52+00:00

    I fixed this by opening the old outlook, then toggle "New Outlook"

    I don't know why it works

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-06-20T02:36:24+00:00

    Ditto. This just happened to me after I updated my Android app. Only happening on my Pixel 8. Tried deleting and reinstalling. No good. Installed the Officec365 app which shows I'm valid as a subscriber. Launch Outlook...still ads. Guess they don't want me to remain a subscriber.

    Was this answer helpful?

    0 comments No comments