BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-03-10T13:26:07+00:00

    Just eliminate to the word Hotmail in your email.

    1. Try to mail yourself by changing the word hotmail.com for outlook.com.
    2. Check your Spam/junk folder
    3. If you find it, mark as not junk and start to use your email with outlook com domain.

    That's what I did with my older BlackBerry 10s.

    It works perfectly, all your incoming emails will continue but outgoing will be composed or replied as @outlook.com

    Let me know how it goes and If it works for you. It fails few times but you keep submitting until it accepts it.

    Good luck

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  2. Anonymous
    2024-03-10T05:11:00+00:00

    Same problem...can't reload hotmail account back on to blackberry hub

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  3. Anonymous
    2024-03-09T07:41:23+00:00

    Yeah, this: https://support.microsoft.com/en-au/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-when-using-basic-authentication-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef

    Basically, they say use apps with OAuth. Legacy auth methods to Outlook will cease to function. Until BB implements OAuth, login via IMAP (I've described this a couple of posts above).

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  4. Anonymous
    2024-03-09T07:13:47+00:00

    Has anyone managed to get a useful response from Microsoft?

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  5. Anonymous
    2024-03-04T10:13:24+00:00

    After many attempts, I managed to get my Hotmail account working in BBHub on my Samsung S22. It occasionally pops up with the "****@hotmail.com needs a new password" error message, but I just ignore this and it goes away. I think emails are occasionally delayed, then several pop in at once. I didn't do anything special to get it working, just persevered with the published process.

    The problem started BEFORE I set up 2FA for Hotmail (I set 2FA up in response to the initial problem as one of the suggested fixes. It didn't make a difference).

    The odd thing is that it works sporadically as mentioned - usually these things either work, or don't. I can't think of anything that would explain this but I'm cynical regarding Microsoft here - they have absolutely no incentive to fix the problem since it only drives more people into using the Outlook app instead (I installed the Outlook app as a temporary measure while I was trying to get Hub working. Outlook on Android is, by comparison, awful).

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