I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-12-19T19:08:37+00:00

    Hello,

    My Hotmail account was locked for no reason and I have tried numerous times to get it recovered, but have been told (by the bott) that there wasn't enough information for the recovery.

    I have my Apple ID tied to this account and want to be able to have access to it. It would be beneficial if Microsoft had actual agents who would answer the phone and help the public out.

    Please advise how I can get this unlocked.

    Christine

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  2. Anonymous
    2023-12-18T22:12:51+00:00

    hello. i am also locked out of my hotmail account, and have been for 6 weeks!! Ive filled out the form multiple times, and have answered extensively, and still getting rejected. this has been my primary email for two decades. extremely frustrating. i also try to reset to get the code sent to my phone, but i get a message saying "this feature isnt working now"

    my temp contact email is "******@gm...l.com"

    Pete

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  3. Anonymous
    2023-12-18T13:36:06+00:00

    My problem is that when changing to a new computer, and attempting to wipe my personal information off the old one I seem to have deleted my hotmail account. When trying to log in, it tells me that my account does not exist.

    The last time that I managed to log in was on the 5th of this month.

    UK

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  4. Anonymous
    2023-12-12T14:54:38+00:00

    I cannot sign into my Outlook email. The diagnostic tool puts me in a loop. I followed the instructions and it comes back to start over again. I changed the password and still no luck. I need some info from my email. Please help. Contact me at ******@gmail.com.

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  5. Anonymous
    2023-12-07T01:06:45+00:00

    I have tried and tried to sign into my old hotmail acct. and I have gone through all of your sign in suggestions and now I am locked out of my old hotmail account. It has been close to a year now. I have opened a new hotmail account but I have info on my old one that I need. PLEASE.

    Thank you,

    Marilyn

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