I am having issue that Yahoo emails are not reaching recipients.

Anonymous
2024-01-07T08:27:47+00:00

I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..

Please advise me how to sort it out as is very important I can reach those yahoo recipients.

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

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  1. Ron-6928 4,991 Reputation points
    2024-03-12T19:44:04+00:00

    What is your business or custom domain name? Your best bet is to contact GoDaddy tech support.

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  2. Anonymous
    2024-03-12T19:35:32+00:00

    Hi Ron6576

    I have a .co.uk domain through godaddy and am having the yahoo send (and more recently receive) issue.

    Please can you help me from stage one? (IT is fairly amateur level).

    Regards

    Craig

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  3. Ron-6928 4,991 Reputation points
    2024-03-12T17:50:27+00:00

    That's correct. You will be getting reports at the email address defined in the rua tag. The reports won't be from yahoo alone. They may come from many other mail providers. All you gotta do is create a DMARC and wait for reports to flow into the mailbox.

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  4. Anonymous
    2024-03-12T17:07:27+00:00

    Thanks. And upon more reading, I realized I don't need to treat the Yahoo recipient as a "guinea pig" sending a bunch of test messages and asking for results. I just need to review the DMARC reports that will be automatically emailed to me.

    Appreciate it!

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  5. Ron-6928 4,991 Reputation points
    2024-03-12T16:49:20+00:00

    Yahoo requirement says you only need SPF or DKIM (unless you're a bulk sender) https://senders.yahooinc.com/best-practices/?guccounter=1

    I would still create all of them, SPF, DMARC and DKIM if I were you. Start with p=none and review your DMARC reports. You can increase the policy to p=quarantine and finally p=reject at some point.

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