I am having issue that Yahoo emails are not reaching recipients.

My emails are all going through now! Several days it was not working and seems fixed now!!!!

We are in the same boat. Cannot send any emails to yahoo. Customers can email us just fine, but we cannot respond. It’s a huge mess. No response from anyone.

Steve,

The issue is not created by or owned by Microsoft. Depending on your plan with Go Daddy you may or may not get the support you need from them to update your custom domain DNS (Domain Name System) records and your Microsoft tenant records for the 3 things that will fix this email bounce issue from Yahoo, AOL, Gmail and any other email system that updated their inbound email requirements. Yahoo, AOL, & Gmail are the ones who have changed their requirements to send emails to their customers, it is on you to meet their email requirements to get your emails to go through. The new requirements mean you must have SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail) and DMARC (Domain-based Message Authentication Reporting & Conformance) enabled for your domain and outbound email service.

From https://dmarc.org/  A DMARC policy allows a sender to indicate that their messages are protected by SPF and/or DKIM, and tells a receiver what to do if neither of those authentication methods passes – such as junk or reject the message. DMARC removes guesswork from the receiver’s handling of these failed messages, limiting or eliminating the user’s exposure to potentially fraudulent & harmful messages. DMARC also provides a way for the email receiver to report back to the sender about messages that pass and/or fail DMARC evaluation.

This is all to help these companies combat inbound spam/junk email to their customers. It is on you to get your SPF, DKIM, and DMARC setup and configured. If you can't do it and Go Daddy doesn't, then hire someone that can. Like I said in my post yesterday, I listed all the steps I followed to fix the issue. If it is Greek to you than you need to contract somebody who speaks Greek to do it for you. I wish you luck but this isn't random, it won't get fixed on it's own. We know what the issue and resolution are for the problem.

Cheers,

Theo

I found a couple of problems on goldenstring.com domain:

You have multiple SPF records. Having multiple SPF records makes it invalid. You need to delete one of them or combine both into one. https://easydmarc.com/tools/spf-lookup?domain=goldenstring.com

You don't have DMARC and DKIM records.

Read this artilce: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-spf-configure?view=o365-worldwide

If all this sounds like gibberish to you, hire an email administrator or talk to your friends/family who understands email administration. If your mail hosting service provider is GoDaddy, contact their tech support and tell them about your SPF/DMARC/DKIM problem. They should know what to do.

I have been getting bounce backs from any email sent from any of my personal MS email accounts (hotmail / outlook) and from my MS work email (Microsoft Exchange) to anyone using a Yahoo email (including rogers.com emails that is hosted by yahoo). Here is the thread of two bounce backs (private email names removed):

PERSONAL EMAIL:

Diagnostic information for administrators:

Generating server: CH3PR12MB8903.namprd12.prod.outlook.com
Receiving server: CH3PR12MB8903.namprd12.prod.outlook.com
Total retry attempts: 5

******@rogers.com
3/11/2024 6:15:34 PM - Server at CH3PR12MB8903.namprd12.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
3/11/2024 5:29:51 PM - Server at mx-rogers.mail.am0.yahoodns.net (67.195.204.82) returned '421 4.4.2 Connection dropped due to SocketError'

Original message headers:

Received: from PH7PR12MB5736.namprd12.prod.outlook.com (2603:10b6:510:1e3::19)
 by CH3PR12MB8903.namprd12.prod.outlook.com (2603:10b6:610:17a::7) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7362.36; Mon, 11 Mar
 2024 14:56:03 +0000
Received: from PH7PR12MB7018.namprd12.prod.outlook.com (2603:10b6:510:1b8::14)
 by PH7PR12MB5736.namprd12.prod.outlook.com (2603:10b6:510:1e3::19) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7362.35; Mon, 11 Mar
 2024 03:53:10 +0000
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Received: from PH0PR12MB8797.namprd12.prod.outlook.com (2603:10b6:510:28d::12)
 by PH7PR12MB7018.namprd12.prod.outlook.com (2603:10b6:510:1b8::14) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7362.33; Sun, 10 Mar
 2024 18:15:33 +0000
Received: from PH0PR12MB8797.namprd12.prod.outlook.com
 ([fe80::de10:67dd:3077:a64a]) by PH0PR12MB8797.namprd12.prod.outlook.com
 ([fe80::de10:67dd:3077:a64a%2]) with mapi id 15.20.7362.031; Sun, 10 Mar 2024
 18:15:33 +0000
From: <******@hotmail.ca>
To:  <****@rogers.com>
Subject: Test 2
Thread-Topic: Test 2
Thread-Index: AQHacxbxjST3ODP1EEa4xnLawB/n9Q==
Date: Sun, 10 Mar 2024 18:15:33 +0000
Message-ID: <******@PH0PR12MB8797.namprd12.prod.outlook.com>
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MIME-Version: 1.0
X-MS-Exchange-CrossTenant-AuthAs: Internal
X-MS-Exchange-CrossTenant-AuthSource: PH0PR12MB8797.namprd12.prod.outlook.com
X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000
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X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
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Return-Path: *****@hotmail.ca
X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-71ea3.templateTenant

WORK EMAIL ON MS EXCHANGE SERVER / USING BELL DNS (MARKAYHOMES.COM)
Diagnostic information for administrators:
Generating server: SJ0PR10MB5891.namprd10.prod.outlook.com
Receiving server: SJ0PR10MB5891.namprd10.prod.outlook.com 
Total retry attempts: 4
********@rogers.com
3/9/2024 3:28:06 PM - Server at SJ0PR10MB5891.namprd10.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
3/9/2024 3:08:23 PM - Server at mx-rogers.mail.am0.yahoodns.net (67.195.204.82) returned '421 4.4.2 Connection dropped due to SocketError'
Original message headers:
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 ([fe80::517f:e187:670e:24b2%3]) with mapi id 15.20.7362.024; Fri, 8 Mar 2024
 15:28:06 +0000
From: <******@markayhomes.com>
To: <*****@rogers.com>, 
Subject: RE: 1176 Bellview Cres. -Construction permit - need truss/floor/HVAC?
Thread-Topic: 1176 Bellview Cres. -Construction permit - need
 truss/floor/HVAC?
Thread-Index: AQHacW03ly5nrDspoUyc4EUyEqvDBQ==
Date: Fri, 8 Mar 2024 15:28:05 +0000
Message-ID: <******@DM6PR10MB3244.namprd10.prod.outlook.com>
References: <******@DM6PR10MB3244.namprd10.prod.outlook.com>
 <******@rogers.com>
In-Reply-To: <******@rogers.com>
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