An error message appears in Ms. Outlook (We cannot render a new actionable message right now)

Anonymous
2022-08-31T11:47:55+00:00

Hi all, today I got an error message when opening Ms. Outlook with the following error message (We cannot render a new actionable message right now. Please close an existing one in Microsoft Outlook and retry) As for what I have done =

*Update office version

*Re-install O365

but neither of those things solved the problem, really appreciate if anyone in this forum can give more advice.

(no problem sending messages via OWA)

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-10-06T13:02:01+00:00

    and I could not find it in my one user who is having the problem as well

    no Action Item in her add-ins

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  2. Anonymous
    2022-10-06T03:43:19+00:00

    Where did you find the action item as I couldn't in my outlook add-ins

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  3. Anonymous
    2022-09-20T00:08:45+00:00

    Same problem, from multipke sources. Very annoying.

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  4. Anonymous
    2022-09-17T19:02:37+00:00

    I had just one user with this issue in a company of just over 100. I had her case open because I could not find an answer anywhere. Now, this may not be a fix but when working on another Outlook issue for her I rebuilt the .ost and this error also went away. It is an easy solution to try. I hope it works for you.

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  5. Anonymous
    2022-09-14T19:34:49+00:00

    Yeah, I have got one user too who is getting the same error.

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