An error message appears in Ms. Outlook (We cannot render a new actionable message right now)

Anonymous
2022-08-31T11:47:55+00:00

Hi all, today I got an error message when opening Ms. Outlook with the following error message (We cannot render a new actionable message right now. Please close an existing one in Microsoft Outlook and retry) As for what I have done =

*Update office version

*Re-install O365

but neither of those things solved the problem, really appreciate if anyone in this forum can give more advice.

(no problem sending messages via OWA)

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-11-11T21:43:11+00:00

    The issue is also with Monthly Enterprise Channel, Outlook Version 2207 (Build 15427.20308).

    The method didn't worked - Opening in safe mode and then opening in normal mode.

    Any further suggestion for the update which could resolve the issue?

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  2. Anonymous
    2022-11-02T15:07:46+00:00

    I am trying to find out how to tell if a message is an actionable message so I will know that I should close it.

    I already understand that the software has bugs and that this has been reported as an outstanding bug that may be fixed someday.

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  3. Anonymous
    2022-11-02T14:38:21+00:00

    What version of Outlook are you on (File, Office Account, under About Outlook)? There was a recent service change to address the issue in Current Channel.

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  4. Anonymous
    2022-11-02T12:13:19+00:00

    This regression seems worth of rolling back, or pushing out an out-of-band update to the Monthly Enterprise Channel; no? Otherwise Enterprise customers - the most risk adverse - have to do a bunch of work because an update wasn't tested properly by Microsoft?

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