Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
Same issue on several Monterey M1 with Outlook version v16.63 (22070801). Looking forward to a fix soon.
Signatures in New Outlook for Mac have disappeared
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
On July 6 I installed the updates v16.63 (2207500) and in New Outlook the signatures from all four of the email accounts I have, have all disappeared. They are not visible in SIgnatures, and the '+' button in Edit Signatures does nothing – I can't recreate the signatures. I've upgraded to v16.63 (22070801) but no change.
I switched back to Legacy Outlook nd the signatures were all there, and I could edit and add signatures. Switching back to New Outlook, my signatures had reappeared, but once I restarted my MacBook, in New Outlook the signatures are not present and I cannot add any.
MacBook Pro (2012)
Mac OS Catalina Version 10.15.7
Microsoft 365 Business Standard
Any help gracefully received. I've tried the customer Customer Support button but the chat responses are painfully slow - conversation has been going on since July 7th with diagnostic questions taking 18-48 hours to appear.
Outlook | MacOS | Legacy Outlook for Mac | For home
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
121 answers
Sort by: Most helpful
-
Anonymous
2022-08-08T12:48:24+00:00 -
Anonymous
2022-08-08T12:23:40+00:00 The "fix" does not work for me. I am quite surprised/shocked that this bug is still being ignored and that MS still have not been fixed, let alone replied to anyone in the group. What is there only a handful of owners with M1-M2 chips in the world? Or many thousands?
-
Anonymous
2022-08-07T15:10:34+00:00 So this ALSO has happened to me. On/Off. MS once again has no resolution? WOW!
-
Anonymous
2022-08-06T01:30:49+00:00 Same here!
-
Anonymous
2022-08-05T18:46:46+00:00 Honestly.
Just really.
It's bad enough that rules can't be created in the new version. I mean, really bad.
Get it together, Microsoft.