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On July 6 I installed the updates v16.63 (2207500) and in New Outlook the signatures from all four of the email accounts I have, have all disappeared. They are not visible in SIgnatures, and the '+' button in Edit Signatures does nothing – I can't recreate the signatures. I've upgraded to v16.63 (22070801) but no change.
I switched back to Legacy Outlook nd the signatures were all there, and I could edit and add signatures. Switching back to New Outlook, my signatures had reappeared, but once I restarted my MacBook, in New Outlook the signatures are not present and I cannot add any.
MacBook Pro (2012)
Mac OS Catalina Version 10.15.7
Microsoft 365 Business Standard
Any help gracefully received. I've tried the customer Customer Support button but the chat responses are painfully slow - conversation has been going on since July 7th with diagnostic questions taking 18-48 hours to appear.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This worked for me as well!
I did created a new signature, but it went disappear again.
Now tried this one
defaults read com.microsoft.Outlook DisableSignatures
and restart outlook and signature came back thanks.
This worked for me as well!
Hard to believe MS would deploy a new version of Outlook for Mac without seeing this issue, unless it’s something secretive Apple did in its latest OS update. It’ll get figured out … eventually. I blame Trump for a lot of things (and I’m a lifelong Republican) but probably can’t tag him with this issue!
My task pane was randomly off, too, and I ended up adding it and after restarting my new outlook, my signatures came back! Magic!
I have the exact same issue with a 2020 M1 on Monterey 12.3, the signatures are gone and the + button does nothing.