Can't Generate 3rd Party App Password (AOL) for Outlook 2016 Desktop using Windows 11

Anonymous
2023-01-24T16:15:37+00:00

I have been using Outlook 2016 Desktop for Windows for quite awhile to access my AOL - (Verizon.net) emails. Just recently, I can't sync my AOL emails to my Outlook 2016 Desktop app. I can not generate an app password via AOL in order to sync and download my new emails to Outlook. I have contacted AOL several times and they are NO help at all. How can I generate a 3rd Party App password to make my outlook work as before? Any ideas/solutions on how to get around this issue?

P.S. I am using Outlook 2016 Desktop (Windows 11), not Outlook 365 or Outlook.com app.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-01-24T18:46:33+00:00

    Thanks for the response ... I was hoping for a work around, but now I am just totally frustrated! I have been informed that AOL has disabled the "Generate App Password." When you try to generate an app password you get the following error message "Sorry, this feature is not available right now!" AOL says they are working on a resolution, but it has been down since at least October 2022.

    I really don't think they are working on a fix or enable this function, because by not doing so, they force the user to use the AOL mail app, which includes all of their paid "Advertisers and Advertisements." It's all about the revenue $$$!

    I have been using Outlook for business and home for many years and have a ton of folders in Outlook. I need to find a way to export all my Outlook folders (with all my emails) to AOL and they aren't much help.

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  2. Anonymous
    2023-05-28T14:13:34+00:00

    If AOL is not going to allow this to work anymore, then they need to allow the AOL email password to work with third party apps. Telling customers they're not going to allow it, and not allowing the existing password to work anywhere but the AOL email web site/app, is bad business.

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  3. Anonymous
    2023-02-18T23:23:42+00:00

    I am having the same issue after I had to reinstall Windows on my computer. I spent 40 minutes on the phone with AOL today (2/18/23) only to be told they probably aren't enabling this function but it worked for you yesterday so there is hope. I will keep trying and maybe I will get lucky. So frustrating.

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  4. Anonymous
    2023-02-17T13:34:16+00:00

    I accidentally deleted one of my @verizon.net accounts from outlook 2021. I had an app password but it no longer works. And the app password generator AOL does not work. Like everyone else I have spent hours on this problem. First Verizon goes down then AOL!!! I really like outlook & have my whole life on it (like a filing cabinet). Please keep me in the loop.

    Lynn

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  5. Anonymous
    2023-02-19T17:14:45+00:00

    I am having the same issue after I had to reinstall Windows on my computer. I spent 40 minutes on the phone with AOL today (2/18/23) only to be told they probably aren't enabling this function but it worked for you yesterday so there is hope. I will keep trying and maybe I will get lucky. So frustrating.

    It worked for me last week after months of not working. I went to try it again just now (19-Feb-23) and now it won't allow me to generate an app password!

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