I can not receive or send email because One drive is full

Anonymous
2023-03-23T18:01:04+00:00

I can not receive or send email because One drive is full. My one drive is full over 5GB but my email is only 2.6GB out of 15GB yet I cannot use my email. Why is it using my One drive quota for my email?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-03-03T04:07:36+00:00

    Thank you for your help. Good idea. I will try that soon.

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  2. Anonymous
    2024-03-03T02:12:58+00:00

    You have to first turn off OneDrive on your device for it to stop saving everything. Then you have to go to OneDrive online. Sign in and just start deleting. If there is anything you want, save it to your device (laptop, desktop, etc.). You have to also clean out your email too. Go through your folders and get rid of everything you don't need. Empty the junk and trash folders too. Hope this helps.

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  3. Anonymous
    2024-03-03T00:49:42+00:00

    How do I delete files “in one drive to free up storage

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  4. Anonymous
    2024-02-24T14:11:26+00:00

    Yes, I'm going through the same thing too, goodbye Hotmail, you are totally useless now, time to switch to Gmail.

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  5. Anonymous
    2024-01-31T06:57:20+00:00

    This is insane. I'm done with Microsoft.

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