Account recovery unsuccessful! HELP!

What a shambolic mess. My father is in the same boat as everyone else and is in a panic because he is expecting very important emails from solicitors regarding the sale of his house and cannot get into his account.

I've been with him and watched him fill out the information on the recovery process - which is 100% correct - and it still fails. 4 days on, numerous attempts and he has nowhere to turn.

According to the following page on the Microsoft website the only option for him now is to create a new account. This is absolutely absurd. Lets just say he won't be creating a Microsoft account if it comes to this. They should be utterly ashamed.

https://support.microsoft.com/en-gb/account-billing/account-recovery-unsuccessful-dc56c3e3-dff0-4ed5-8edb-60290eea6b53#:~:text=If%20your%20Microsoft%20account%20recovery,before%20trying%20the%20form%20again.

Subject: Unable to Change or Recover Password - Requesting Assistance

Dear Microsoft Account Support,

I hope this email finds you well.

I am writing to seek assistance with an issue I am experiencing regarding my Microsoft account. I am currently unable to change or recover my password due to the following message: "You've requested too many codes today. Please try again tomorrow."

I understand the security measures in place to protect accounts, but I am concerned as I have not made excessive attempts to request codes. This issue has persisted despite waiting for the designated time period to pass.

As my Microsoft account is integral to my work and personal use, it is imperative that I regain access as soon as possible. I would greatly appreciate any guidance or support you can provide to resolve this matter promptly.

Please let me know what steps I can take to rectify this situation or if there are any additional details you require from my end.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,

Subject: Unable to Change or Recover Password - Requesting Assistance

Dear Microsoft Account Support,

I hope this email finds you well.

I am writing to seek assistance with an issue I am experiencing regarding my Microsoft account. I am currently unable to change or recover my password due to the following message: "You've requested too many codes today. Please try again tomorrow."

I understand the security measures in place to protect accounts, but I am concerned as I have not made excessive attempts to request codes. This issue has persisted despite waiting for the designated time period to pass.

As my Microsoft account is integral to my work and personal use, it is imperative that I regain access as soon as possible. I would greatly appreciate any guidance or support you can provide to resolve this matter promptly.

Please let me know what steps I can take to rectify this situation or if there are any additional details you require from my end.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,

Juan Manuel Candia Romano

i am unable to access new look outlook express am being denied

emails will not send or recieve on other providers

same thing for me, I created the account when hotmail was going to outlook. Now I cannot even access it now nor will it send an email to my hotmail.com