Account recovery unsuccessful! HELP!

Anonymous
2023-08-24T05:46:34+00:00

I was hacked and I’ve tried recovering multiple times now. I’m using a familiar device. I put in old passwords. My recovery email and phone number are no longer attached to the account. I don’t get why Microsoft can’t revert the account to its original state of creation. I need to get this email back. Too many account with it and I can’t switch half of them off it without the email.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2024-03-27T19:39:28+00:00

    Absolutely same situation as mine, I need help on recovery but cannot find anyone to reach...

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  2. Anonymous
    2024-03-26T20:32:44+00:00

    I have the same problem, two of my email accounts were closed, the main one and the recovery one, I filled out all the forms in your https://account.live.com/acsr direction and the system indicate me that the data has not been enough.

    In my main email I have too much important personal information, it is urgent to recover it. I need help from microsoft please.

    Thank you

    Lucía García

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  3. Anonymous
    2024-03-16T11:47:07+00:00

    My account is not recovered i.e ******@live.com

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  4. Anonymous
    2024-03-13T19:40:55+00:00

    i been trying for 4 weeks waste of time

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  5. Anonymous
    2024-03-11T09:58:15+00:00

    I cannot access my account. bob.

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