Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-07-09T19:14:23+00:00

    hmm, I'm thinking the problem might be a bit bigger. Firstly, I noticed in my "Start" listing two versions of Outlook and removed one. that's when my problem started with the New-Outlook. Also, and I don't know if this has anything to do with it But, I had a version of Teams and thought it might have something to do with it so I downloaded a new version of teams-both versions were different. Either there are a few bugs here or the interaction doesn't work. I've tried uninstalling The NEW-Outlook and re-installing it, making sure all aspects of "Notifications" were on, Reloaded windows, and no joy..and that's why I'm here....

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  2. Anonymous
    2024-06-17T11:09:25+00:00

    Justin,

    I am 75 and not a computer buff. So, I don't understand step 4.

    "second step: outlook.

    Thanks,

    Michael

    Hello, Michal

    I might have expressed myself incorrectly.

    Step 4 is meant to paste the Outlook shortcut from Step 2.

    Thank you for pointing out the issue. I have revised my post. I hope it helps you.

    If you have any issues, please email me anytime

    Best wishes

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  3. Anonymous
    2023-12-13T14:08:51+00:00

    I had this same problem and it was driving me crazy. I was finally able to fix it by removing the mail account in Outlook, then re-adding it. Now I'm getting notifications.

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  4. Anonymous
    2023-12-01T00:40:28+00:00

    Its in Focus Assist - I had my turned on. Regardless of notifications, it will silence applications.

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  5. Anonymous
    2023-09-25T13:44:27+00:00

    I have the same problem with two desktop computers with Windows 10 and the other with Windows 11 and none of them receive desktop notifications of any kind, only when you open it all the emails are received.

    The old one does work correctly on both PCs, there is some kind of problem with it because they never worked, that's why I have always re-installed the old one, the problem is that they are going to eliminate it.

    Try my method on the previous post. My issue was with a user that was using windows 10. Their PC was upgraded to windows 11, and the same issue was there. It lead me on to check the users profile within Outlook program. Blew the profile away and created a new profile for the user. That solved the notification issue with both users.

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