Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-07-10T13:40:18+00:00

    This worked for me.

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  2. Anonymous
    2024-07-09T20:34:27+00:00

    finally called Geek Squad. The agent applied some advanced update under updates, then put outlook on high priority in notifications and I'm back in business. Thanks for your help. I wish I could tell exactly what the agent did step by step.

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  3. Anonymous
    2024-07-09T20:33:53+00:00

    I finally called Geek Squad. The agent applied some advanced update under updates, then put outlook on high priority in notifications and I'm back in business. Thanks for your help. I wish I could tell exactly what the agent did step by step.

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  4. Anonymous
    2024-07-07T11:13:31+00:00

    Michael,

    What you said "another labeled Mail" is about to be replaced by "The New Outlook", “New Outlook” is the trend to become default email application in Windows. So please use "New Outlook", Meanwhile, I think the announcement from Microsoft is helpful that you use it .

    Justin

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  5. Anonymous
    2024-07-06T19:57:50+00:00

    Justin,

    Maybe this will help. I have an icon labeled Outlook and another labeled Mail. The one labeled Mail is the one that only one that updated to New Outlook with NO option to go back to Old Outlook. Could this be causing confusion or conflict? And the only notification I received was from One Drive showing me pictures from this day in history.

    Michael

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