Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-23T15:47:46+00:00

    Hi There. My Desktop Notification does work, but! without Sound. (If new Outlook was closed)

    If New Outlook is open, Notication work very well, with Sound!

    I have a Outlook.com Account!

    Other Notifications in my Windows 11 System, work ok, with Sound!

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  2. Anonymous
    2023-11-03T12:52:36+00:00

    me too

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  5. Anonymous
    2023-05-30T18:32:57+00:00

    Thank you for your response RaihanKR.

    you can review the article below to troubleshoot message preview not showing on windows

    https://www.makeuseof.com/windows-outlook-notif...

    Disclaimer: This is a non-Microsoft website, the page appears to be providing accurate, safe information. watch out for ads on the site that may advertize products frequently classified as a PUP (Potentially unwanted product). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know the outcome

    Regards

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