Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-05-01T11:10:09+00:00

    I have triple checked all these settings as well as the Windows general settings for alerts, disabling Focus, do not disturb etc., and enabled Outlook to always run in the background.

    Nothing worked

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  2. Anonymous
    2025-01-08T14:04:43+00:00

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  3. Anonymous
    2024-10-10T22:50:31+00:00

    I go back to the pre-windows days (DOS) but I'm only 56 years old :) Started programming for a living in 1988.

    I guess that's what frustrates me so much about this issue. I could fix it if given the opportunity.

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  4. Anonymous
    2024-10-10T16:54:05+00:00

    Hi Major Buzz. In all fairness too i was searching for answers and i get wound up when so many people just copy and paste other peoples answers when the original answer was wrong. I visited so many forums today and they were all just pasting Davids reply.

    I must admit i was a bit abrupt and if he reads this then i oppologise to him. It frustrates me when Microsoft do stupid updates like getting rid of Windows Mail which happened today for me.. I wasn't very keen on using my own Outlook within my copy of Office 2019. I'm not getting any notifacations with this new Outlook even though everything is set correctly within my Windows settings. Also we cannot rename our "Inbox" when we add it to our favourites. But i guess your right about Microsoft and their brilliant moves. :-) Thanks anyway. Good luck always. 👍👍

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  5. Anonymous
    2023-05-30T08:42:05+00:00

    Hello RaihanKR! Hello! My name is David, and I am an Independent Advisor. i am happy to assist you today.

    I wish to confirm if you have followed the guide in the article below: https://support.microsoft.com/en-us/office/turn....

    You can follow the guide in the link below:

    https://answers.microsoft.com/en-us/outlook_com...

    Do not hesitate to send a message if you need further assistance

    Regards

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