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Hello
It seems that from the early hours of this morning 20/02/2023 the junk mail filter on hotmail.com email addresses has stopped working. This has happened to both my partner and myself and we have tried to find the Settings menu item to ensure this is set to High and it does not seem to exist anymore!
Please can someone please let us know how to re-instate the High junk mail filter so that only known senders emails appear in Inbox and all other senders go to the Junk folder. I have used this setting for YEARS but overnight something seems to have updated and my Inbox is now full of my junk email.
It's as though something has been updated/removed overnight that should not have.
Best,
Chantal
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This may NOT be a bug in the spam filter. Emails are received unless you set a filter. If the senders continually change their domain names, Email addresses and IP addresses, they will be able to send blasts of junk mail indefinitely. Microsoft has to find a way to identify the source.
I assumed that it might just be a Microsoft thing that might just fix itself (with help). What was annoying was that I wanted to take a look at my junk mail filter settings, maybe it reset itself, and couldn't figure out where it is, if it still exists.
Same here, that was annoying, lol
Mine has been resolved. 2/20 @ 10:15 am
Mine has been resolved. 2/20 @ 10:15 am