Hotmail/Outlook.com junk mail filter not working

Anonymous
2023-02-20T12:27:40+00:00

Hello

It seems that from the early hours of this morning 20/02/2023 the junk mail filter on hotmail.com email addresses has stopped working. This has happened to both my partner and myself and we have tried to find the Settings menu item to ensure this is set to High and it does not seem to exist anymore!

Please can someone please let us know how to re-instate the High junk mail filter so that only known senders emails appear in Inbox and all other senders go to the Junk folder. I have used this setting for YEARS but overnight something seems to have updated and my Inbox is now full of my junk email.

It's as though something has been updated/removed overnight that should not have.

Best,

Chantal

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-05-20T03:19:17+00:00

    I'm still having the same problem and the volume of junk mail arriving in my inbox has even increased. On the flip side, e-mail from known, long-term senders has started going to junk mail and, regardless of how many times I report those messages as "not junk," they continue to arrive in the junk mail folder. The amount of time I'm spending on both issues is ridiculous. I'd greatly appreciate some help!

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  2. Anonymous
    2023-05-20T02:32:30+00:00

    It's the 19th and it's still going on. Is everyone else still having the same problem or did it get fixed for anyone? This happens a lot! It's happened multiple times and this is my work email I've used for years as a freelancer. I can't just make a new one because it's connected to literally everything.

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  3. Anonymous
    2023-04-11T19:39:19+00:00

    I am still having this problem and it seems to be getting worse instead of better. My inbox is flooded with spam and phishing emails that used to be filtered out and sent to the Junk folder. What is going on and when is microsoft going to fix this?

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  4. Anonymous
    2023-02-20T17:38:49+00:00

    Funny I did the same thinking boxes were too full. Gotta wait on MSFT unless they were hacked in which case prolly be longer. Likely some genius had a great idea to streamline things and screwed it all up.

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  5. Anonymous
    2023-02-20T17:31:40+00:00

    I have pay version of Hotmail and am experiencing the same issue. Woke up this morning to a very full inbox. I have deleted both the trash and junk boxes thinking maybe everything was overloaded. Nothing is helping. I see this appears to be a Microsoft problem. I sure hope they can fix it fast!

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