Hotmail/Outlook.com junk mail filter not working

Anonymous
2023-02-20T12:27:40+00:00

Hello

It seems that from the early hours of this morning 20/02/2023 the junk mail filter on hotmail.com email addresses has stopped working. This has happened to both my partner and myself and we have tried to find the Settings menu item to ensure this is set to High and it does not seem to exist anymore!

Please can someone please let us know how to re-instate the High junk mail filter so that only known senders emails appear in Inbox and all other senders go to the Junk folder. I have used this setting for YEARS but overnight something seems to have updated and my Inbox is now full of my junk email.

It's as though something has been updated/removed overnight that should not have.

Best,

Chantal

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-03T17:11:16+00:00

    was better for a minute but now as of 4-12 still lots of junk in my inbox

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  2. Anonymous
    2023-04-03T16:44:16+00:00

    i also have been receiving tons of junk in inbox even though strict settings for only those on my address book.

    i went ahead and created some rules as it seems most of these emails are from "info@" then some random letters.com

    so create rule where sender contains "info@" and it blocks most. then there is "noreply@" then some random letters.com

    try that out to see if it helps.

    cheers.

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  3. Anonymous
    2023-02-23T20:10:33+00:00

    "Literally everyone"? Umm, no.

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  4. Anonymous
    2023-02-20T18:37:30+00:00

    Yeah looks like mine are going to junk mail again - thank God!

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  5. Anonymous
    2023-02-20T17:48:31+00:00

    What on earth is going on? If this continues I will start my migration away from Microsoft email.

    Microsoft please answer NOW!

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