Hotmail/Outlook.com junk mail filter not working

Anonymous
2023-02-20T12:27:40+00:00

Hello

It seems that from the early hours of this morning 20/02/2023 the junk mail filter on hotmail.com email addresses has stopped working. This has happened to both my partner and myself and we have tried to find the Settings menu item to ensure this is set to High and it does not seem to exist anymore!

Please can someone please let us know how to re-instate the High junk mail filter so that only known senders emails appear in Inbox and all other senders go to the Junk folder. I have used this setting for YEARS but overnight something seems to have updated and my Inbox is now full of my junk email.

It's as though something has been updated/removed overnight that should not have.

Best,

Chantal

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-20T17:41:16+00:00

    Where is Mircosoft???

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  2. Anonymous
    2023-02-20T17:27:42+00:00

    Same here, I've never changed my settings and it was working just fine till today =(

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  3. Anonymous
    2023-02-20T17:26:41+00:00

    Having same issue and started in the early morning hours of Monday February 20, 2023. Microsoft support - Please Help us!

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  4. Anonymous
    2023-02-20T17:14:22+00:00

    Where is the Junk Mail Filter, Home > Deletegroup**> Junk** > Junk E-mail Options that your link tells us to go to?

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  5. Anonymous
    2023-02-20T16:15:47+00:00

    Hotmail is damn near useless with all the spam FFS!

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