Hotmail/Outlook.com junk mail filter not working

Anonymous
2023-02-20T12:27:40+00:00

Hello

It seems that from the early hours of this morning 20/02/2023 the junk mail filter on hotmail.com email addresses has stopped working. This has happened to both my partner and myself and we have tried to find the Settings menu item to ensure this is set to High and it does not seem to exist anymore!

Please can someone please let us know how to re-instate the High junk mail filter so that only known senders emails appear in Inbox and all other senders go to the Junk folder. I have used this setting for YEARS but overnight something seems to have updated and my Inbox is now full of my junk email.

It's as though something has been updated/removed overnight that should not have.

Best,

Chantal

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2023-02-23T15:14:17+00:00

    This DOES NOT work!

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  2. Anonymous
    2023-02-20T17:18:33+00:00

    Those do not exist on the current generation of Outlook. Gotta wait on Microsoft.

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  3. Anonymous
    2023-02-20T17:17:06+00:00

    Those links are all worthless as they show a former Outlook generation that displays Junk Email Options - which this newer version does not. Basically, we are at the mercy of Microsoft to fix - or not.

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  4. Anonymous
    2023-02-20T16:31:57+00:00

    Same thing is happening with mine, started last night and with a hotmail account the junk mail is INSANE.

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  5. Anonymous
    2023-02-20T15:49:33+00:00

    MICROSOFT, BLOCK ALL EMAILS THAT CONTAIN THE WORDS "CUZCO IV BUILDING".

    Literally, 90% of my SPAM is from this address in Madrid.

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