Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-22T11:10:18+00:00

    Important update from Microsoft support:

    "Thank you for your response. I understand how frustrating this must be for you but unfortunately there is no ETA as to when the issue will be fixed. We will let you know once a fix is released."

    It is hard to understand how a massive corporation like Microsoft, with its huge IT resources, cannot fix this bug, which they they themselves introduced.

    It makes me anxious about the future of Outlook.com as a viable free email service,

    I see possible solutions for changing the default FROM: email address have been posted (though not referenced by Microsoft support).

    I have not tried these yet.

    Also, several posts raised the possibility of infringement of the Data Protection Act.

    I am not an expert here, but the possibility of being locked out of a synced account after a password change there which you cannot replicate on Outlook.com, causing repeated unsuccessful POP3 login attempts, may be a breach of Data Protection Legislation, as the user is being denied access to their own data.

    I have told MS I think it is a breach and intend to report them to the Data Protection Commission here.

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  2. Anonymous
    2022-03-22T11:01:38+00:00

    There is no fix for you or me to apply. The fault lies with the outlook.com server.
    Microsoft Support appears to be taking no interest in all complaints above.

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  3. Anonymous
    2022-03-20T20:29:20+00:00

    I contacted microsofts outlook-support multiple times but didn't get a reply. Such a bunch of idiots.

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  4. Anonymous
    2022-03-18T01:42:42+00:00

    I've been experiencing this for the last few days. Frustrating.

    Several weeks ago I moved our family email accounts over to Outlook.com after the free Google Apps tier retirement was announced. At that time I was able to add our custom domain and set it as the default From address in Sync email. Not so much anymore...

    I did file a ticket with Microsoft, but it kinda' sounds like I shouldn't count on that providing a solution.

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  5. Anonymous
    2022-03-17T04:23:52+00:00

    I found the Sync settings on the iPhone by first going to the inbox in the Safari browser, pressing the Account (circle) icon at the top left, then pressing the Gear icon at the top right, then pressing "Account", the pressing "View Account", and finally pressing "Edit account info".

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