Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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227 answers

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  1. Anonymous
    2022-02-26T18:30:08+00:00

    This problem is also affecting those of us who have a 365 Premium account. It typically links the microsoft account to an existing email. All was working fine, until I changed the password for my mail server. It broke the connection and there is no way to reestablish the connection between the two.

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  2. Anonymous
    2022-02-26T18:25:06+00:00

    Same issue here. This has killed my ability to get email This is an issue no matter what OS, Browser, anything. This is quite upsetting. Even worse, trying to get help has been a nightmare. I have had 6 different tickets opened and closed by Microsoft in the last 48 hours. No fix and no real help. C'mon Microsoft, I know you are better than this.

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  3. Anonymous
    2022-02-26T15:09:20+00:00

    ..

    I hope that this can be resolved as I have gotten used to accessing all of my Email accounts through my Outlook Email account.

    My Regards, Chris

    The connected accounts feature has been dropped.

    The ability to manage connected accounts was removed.

    Do not expect a fix for a feature that has been removed.

    Hello Ron Sommer MVP,

    Thank You very much for your very clear explanation in reply to my message.

    I wonder why a message to that effect is not shown on Outlook when we try to access:

    Settings - Email - Sync Email

    Instead of the message that we have been receiving for weeks:

    unable to load these settings please try later

    Unless I am mistaken I thought that nearly all of the posts on this thread were about the same issue - not being able to access Settings - Email - Sync Email - so I wonder why this information was not known by some other responders / has not been given sooner to the many Forum Members who posted on this thread before my message ?

    You may have stated this in another message - please excuse me if I either missed it or did not understand it until I saw the reason very clearly explained in your reply to me.

    My Regards, Chris

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  4. Anonymous
    2022-02-26T10:40:14+00:00

    I have the same issue and it appears that the outlook account I have is still trying to access the hotmail account through the sync process and this is sending me a warning of unusual activity on the account, which I cannot do anything about as I cannot access sync settings.

    As far as I can tell I am now being told I have a security breach daily because I cannot deactivate the sync attempts of my outlook account with my hotmail account.

    This is not a good look Microsoft!

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  5. Anonymous
    2022-02-24T17:35:39+00:00

    Hello Kilmolin,

    Thanks for your reply and for the tip to check if Outlook is receiving my other Emails.

    I have already checked whether my non Outlook Email accounts / addresses emails are being received by Outlook and can be sent by Outlook and all but one can be sent and received.

    The Email account / address messages that are not being received and cannot be sent has prompted notification emails from my Outlook Email account advising me to check the credentials / settings - email messages something like this:

    Please check your credentials for a particular account / address as we do not have permission to access / have not been able to get email - words to that effect.

    So until I can get back into Settings - Email - Sync email I will not be able to access that Email account on my Outlook Email account.

    Regards, Chris

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