Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

Anonymous
2020-08-06T16:24:56+00:00

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-02-02T18:23:53+00:00

    Have you tried this?

    This feature is available in Outlook for Windows for Current Channel (Preview) users on Version 2004 (Build 12730.20150) or later. Following the registry entry will disable it.

    Open command prompt with user rights not admin.

    Copy below and press enter. Please confirm if the registry entry esxist after running.

    reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General" /v "EnableImprovedCaptivePortalExperience" /t REG_DWORD /d 0 /f

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  2. Anonymous
    2021-09-13T14:01:53+00:00

    This feature is available in Outlook for Windows for Current Channel (Preview) users on Version 2004 (Build 12730.20150) or later. Following the registry entry will disable it.

    reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General" /v "EnableImprovedCaptivePortalExperience" /t REG_DWORD /d 0 /f

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  3. Anonymous
    2021-04-12T03:19:41+00:00

    Solid solution.  Worked just fine.

    Thanks.

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  4. Anonymous
    2021-03-27T21:35:45+00:00

    Try restarting Windows first (NOT shutdown - RESTART) - yes there is a difference.

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  5. Anonymous
    2021-02-22T13:43:30+00:00

    Resolved but was like "Great another Monday morning issue with windows!"... It would appear that after my last auto-update at shutdown on Friday my tower's wi-fi connection became enabled. I turned off my wi-fi adapter in the settings again and closed the banner. Hasn't popped back up yet. Hope that helps.

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