Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

Anonymous

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

43 answers

Anonymous

2022-02-02T19:11:43+00:00

Thank you so much for the quick reply. I saved your information just in case I

need it in the future. I actually fixed the problem shortly after my post for help.

I deleted my account and stated all over again. So far so good! Again thanks for reaching out.
Was this answer helpful?

0 comments No comments
Anonymous

2022-01-17T08:03:36+00:00

This feature is available in Outlook for Windows for Current Channel (Preview) users on Version 2004 (Build 12730.20150) or later. Following the registry entry will disable it.

reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General" /v "EnableImprovedCaptivePortalExperience" /t REG_DWORD /d 0 /f

Just started getting this banner two days ago and the above solution has worked great for me. Thanks for posting that!
Was this answer helpful?

0 comments No comments
Anonymous

2021-11-18T18:16:12+00:00

Yes Sir! Please find my below reply.

This feature is available in Outlook for Windows for Current Channel (Preview) users on Version 2004 (Build 12730.20150) or later. Following the registry entry will disable it.

reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General" /v "EnableImprovedCaptivePortalExperience" /t REG_DWORD /d 0 /f
Was this answer helpful?

0 comments No comments