Microsoft support sucks

Anonymous
2020-08-15T14:00:05+00:00

I am paying for Office. I can't use it properly. My One Drive files are deleted and I can't add any files. And I can't get Microsoft to communicate with me through the chat and phone links.

This is very bad customer service!

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  1. Anonymous
    2020-12-27T15:24:41+00:00

    Apple is not much better...lets face it...these tech company sell us **** and do not support the **** they sell us.

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  2. Anonymous
    2021-02-09T23:30:39+00:00

    Been using Microsoft product for the past 21 years. Example of my frustration. Filing on Word, but able to ever see that file again. Where does it go? No help from MS

    In Excel the formula keep popping into the work sheet. Freezes the system, unable to remove the formula. No help from MS

    I have many more...

    Never get support, I search  for support. Nothing works. Just 21 year of frustration and anger

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  3. Anonymous
    2021-05-05T15:30:28+00:00

    Ikr! I've had so many problems and they haven't sent me an email at all.

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  4. Anonymous
    2021-02-09T21:20:26+00:00

    After selecting Virtual Agent, type: call me. You should then be able to enter your number and recieve a call

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  5. Anonymous
    2020-08-15T14:04:18+00:00

    We are only fellow users and have nothing to do with support.

    You can call the number for your corner of the globe and report your issues to them.

    https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

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