Someone keeps trying to reset my account password

Anonymous
2020-06-12T12:16:44+00:00

I have received three emails over the last couple of days, on my recovery accounts that I use to get into my microsoft account if I am unable to get into it, with password reset codes. Every time I've gotten one I reset my microsoft password but then I get another one later that same day or the next day. I have two factor authentication turned on, I have the microsoft authenticator app set up for my account, and I get security notifications to my phone. It doesnt appear that whoever is trying to access my account has been successful as there is no recent log in activity in my security settings, that wasnt me, showing that someone was able to successfully get into my account but I am concerned that whoever is trying to get in is going to be successful at some point. When I have received these password reset emails with a reset code in them I have not received any alerts from the authenticator app to approve a log in but I have gotten the password reset code emails to two different account recovery email addresses that I have setup so I know someone is trying to get in. Is there anything else that I can do or that microsoft can do on their end to protect my account further.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-06-17T10:39:04+00:00

Hello Guys.

Here is what I have done.

Go to account security .

Under More Security options >> Manage sign in option

you can create a new alias and can set that new alias as primary.

By default, our primary alias is our email address.

Once you set the new alias as primary, untick your original email then save it.

Be sure to remember your new alias because that is what you are going to use to log-in.

Don't give your new alias to anyone..  I think our email address remains the same. 

This way, our original email cannot be used to login.

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  1. Anonymous
    2020-06-12T13:37:22+00:00

    I am in exactly the same situation. Three times today already.

    It is worrying, but I guess they can't change anything if the reset code is coming to my secondary email address, which is forwarded to my outlook account.

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  2. Anonymous
    2020-06-14T16:13:25+00:00

    I'm also having this problem. I already changed my password, and don't seem to have any other accounts attached to this, but it still makes me feel really uncomfortable.

    I've gotten multiple notifications of someone trying to reset my Microsoft password. One about 2 days ago, and then two today/yesterday.

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  3. Anonymous
    2020-06-14T14:28:57+00:00

    I am experiencing the same problem.  I received notification in my other email that someone is resetting the password of my Microsoft account.  First was June 13.  I have changed already my password. 

    Another attempt on June 14.  I decided to change the password of my alternate email as well.

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  4. Anonymous
    2020-06-12T13:51:09+00:00

    Yeah I've not gotten any notifications popping up from microsoft authenticator at any point of the attempts being made so they havent been able to log in at all or I would have been prompted to approve it I would imagine. I am wondering if whoever is attempting this got ahold of my email address and is just trying to reset the password using the forgot password link on a microsoft login page and then the recovery codes are being sent to my alternate address so they arent able to get them and even if they did I would just deny the log in. Someone really wants into my account though because I've had three attempts over the last few days and back on the 6th alone numerous attempts from ip addresses in China, Thailand, and India that were all unsuccessful.

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