Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-11-30T16:50:42+00:00

    Well, version 4.2045.2 (42045817) just showed up. Let's see how that behaves.

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  2. Anonymous
    2020-11-27T13:24:39+00:00

    I've just accepted that the Microsoft Outlook app just no longer works with IMAP and have uninstalled it.

    Shame, as it was good when it worked.

    Microsoft "sells" the Office 365 package as to include the android versions of the Office 365 package. I keep on updating OfA and log official complaints on the office 365 support page.

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  3. Anonymous
    2020-11-27T13:21:03+00:00

    To me it looks like OfA refers to Outlook for Android.

    I like to add that we had no problems with the imap accounts until several weeks.

    Also our imap accounts still work well using the Windows 10 mobile Outlook app and Outlook 2016 on our PC's

    Exactly. Other email apps work perfectly with the same IMAP settings except OfA. And my old Android Samsung tablet 10.1(2014) on Lollipop the OfA is fine. I will check the OfA version during the day tomorrow. 

    As for the "older version" on my Tab 10.1(2014) it forced an update on opening this morning and my mweb.co.za account does not send out emails anymore.

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  4. Anonymous
    2020-11-27T12:50:49+00:00

    I've just accepted that the Microsoft Outlook app just no longer works with IMAP and have uninstalled it.

    Shame, as it was good when it worked.

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  5. Anonymous
    2020-11-26T18:28:47+00:00

    Yes, by OfA, I mean Outlook for Android.  So, Ofi is Outlook for iOS?

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