Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-07-23T20:36:02+00:00

    Interesting people!  I just got an email, notification popped up in the lower right corner.  I clicked it, the outlook icon in task bar started blinking, I clicked on it, and there was another window with the email in it; however, the window only "poped up" when I clicked on it via the task bar.......

    so its like a half functioning notification now?

    I get exactly this behaviour too.

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  2. Anonymous
    2020-07-16T21:46:39+00:00

    So after an uninstall and reinstall the functionality has returned.   I had to turn the toast notifications back on, but it works.   Good luck all.   

    Just confirmed. Complete Office uninstall, reboot and reinstall resolved the issue for me.

    To others, you may not need to uninstall/reinstall if you do what I did.  Posted a few posts back.

    EDIT: my solution ended up not working anymore.

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  3. Anonymous
    2020-07-16T19:53:19+00:00

    So after an uninstall and reinstall the functionality has returned.   I had to turn the toast notifications back on, but it works.   Good luck all.

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  4. Anonymous
    2020-07-13T22:12:06+00:00

    Microsoft obviously does not care to fix this problem, or many others like it, there's tons of posts about this issue and they do what you're seeing here--they play dumb like the problem doesn't exist.  You probably won't see this fixed for the foreseeable future because it's not "revenue affecting".  MS is the absolute world's worst at fixing problems.  That's the new thing now in how software is built, it's called "Agile Development".  It basically means they roll out a product as fast as humanly possible and fix the bugs later.  Until we stop buying their product we will continue to see this stuff for years and years to come.  No other industry gets away with this other than technology.

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  5. Anonymous
    2020-07-11T17:21:33+00:00

    It appears to be the action center notifications that stopped working. If you un-check the "Show notifications in action center" checkbox and leave the "Show notification banners" checkbox checked, clicking on the notification seems to work. Not an optimal solution, but at least gets the functionality back in real-time. Still unable to open the e-mail address if looking at historic notifications in the action center. Annoying.

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