Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

121 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-07-07T13:50:54+00:00

    I am having the same issues and same results.  Started happening after an update applied in May.  I have been hoping a new update would correct the issue, but no dice.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-06-30T09:17:00+00:00

    There used to be a setting that when you clicked the notification from the centre, it would open that message, but after a Windows update this setting appears to have either stopped working or disappeared.

    Just because it works on your computer doesn't mean it works on everybody's. It's not just coincidence that multiple people are having the same problem.

    I am having the exact same issues as everyone else is describing. Very frustrating.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-06-26T01:02:57+00:00

    Microsoft nowadays just merely like a piece of rubbish. All the updates will mess up almost everything.

    The Windows 10 update turns out to be BSOD. Office update turns out the notification unable to use anymore.

    Poor lousy Micorosft, if your engineers are sleeping? Such an unethical and irresponsible attitude putting your users just wait for nothing!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-04-18T16:01:44+00:00

    I started having the same problem after I set my Windows 10 machine back to a local login (rather than my personal Microsoft account, where the UN matched the email in question).  Is that the issue?  That my local login is not the same as my Outlook email name?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2019-11-21T18:46:50+00:00

    I also have this same issue. Please help with a solution.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments