Changing display name in Outlook.com

Anonymous
2016-05-24T14:29:37+00:00

Hi! 

Originally this account was under a different name which I have changed. But it does not appear when people email me. How do I change this name??? 

Thanks!

Original title: Name change

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2016-05-24T18:49:17+00:00

Hi Emily,

To get a better clarity about the issue, please provide the details below:

  1. How do you access Outlook.com?
  2. Do you use Internet Explorer to access Outlook.com or any mail app?

3.When you say "it does not appear when people email me" are you facing issue from your end or the people who are sending emails to you?

Meanwhile, If you want to change the profile name for Outlook.com, please follow the steps below:

  1. Sign in to http://profile.live.com/ .
  2. Click on edit and save it.

Once you update the profile name correctly, Outlook.com will appear the correct name display.

Please post back with the updated status regarding changing the display name in Outlook.com, we will be happy to assist you further.

Thank you.

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Anonymous
2016-10-28T01:56:17+00:00

Hi There,

I was having the same issue with my connected gmail account but I managed to solve it.

  1. Go to outlook.com
  2. Go to settings on the top right hand corner.
  3. Go to Accounts -> Connected Accounts
  4. Click on Gmail address and click edit, you can then change your display name there.

Hope this helps.

Regards,

Wilson

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  1. Anonymous
    2017-09-19T10:06:47+00:00

    Thank you! I removed all the cookies but didn't refresh the page so was confused as to why the name hadn't changed!

    You're a life saver

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  2. Anonymous
    2017-09-08T08:07:18+00:00

    I have the exact same issue.

    Top right corner in the outlook.live.com/owa still shows my old name, clicking it gives me the "Edit Profile" link which redirects me to profile.live.com which shows the correct new name. I've logged out and in a few times. Also tried changing skype details. I've waited a few hours.

    Is there any Microsoft support people here to actually help?

    I have the same problem. I have an error in the displayed name. I have changed my profile name and it shows the correct name at the top right of the Outlook Live window but the email still sends under the old name. Does anyone have a solution to this?

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  3. Anonymous
    2017-06-24T04:51:13+00:00

    Hi,

    Before we proceed on resolving your concern, may we ask first if you have tried all the resolutions provided on this thread and see if any of these work? If not, we suggest you to do so and get back to us with the result.

    We'll wait for your reply.

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