Error "You're currently signed in with an Office 365 email account, which can't be used with Outlook.com".

I'm with Sydney uni and this problem started for me today.

I went to their website and discover they had finished their upgrade to Office 365.

Anyway they said to login in through this link:

https://outlook.com/uni.sydney.edu.au.

and it worked perfectly for me, I can now access all my emails.

Hope this helps someone.

Cheers

You are receiving the error: ***“******You're currently signed in with an Office 365 email account, which can't be used with Outlook.com”*because of the following reasons:

 

1. Your Microsoft account was registered or still registered in Office 365.
2. Your Microsoft account ends with .edudomain extension name and is being managed by your University domain administrator.

Please follow the instructions below to prevent receiving the error message when accessing your account.

 

Make sure that you are using a different browser or try InPrivate Browsing (IE) / Incognito mode (Chrome) as this will keep your sessions separate and at least allow different sessions per window.

 

You can visit this **link**for additional reference.

 

If your Microsoft account was registered or still registered in Office 365:

 

1. Make sure that you're signed out from any Microsoft services.
2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
3. Then, sign into your account through this link: https://login.microsoftonline.com/  . You should not encounter the error message again.

 

If your Microsoft account ends with .edu domain extension name and is being managed by your University domain administrator:

 

1. Make sure that you're signed out from any Microsoft services.
2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
3. Sign in to your account through http://www.outlook.com/\[yourdomainextensionname\] Example: Your email address ******@sample.edu. You should sign in throughhttp://www.outlook.com/sample.edu
4. Please try to contact your University domain administrator and check for possible issues.

If you are still experiencing the same issue please provide the following information:

• Impacted Account:
• Fiddler trace logs. You can refer to this linkfor steps on how to capture a fiddler trace logs.
• Steps that you followed when you got the message, and your experience

Once you have these information ready you can post this response,"I'm willing to provide all the information needed to investigate this issue." Once we receive this response, we will be providing you a private message area where you can enter all the information and upload the fiddler trace logs.

 

Thanks!

Hi

I am an x student of Middlesex University and have been using my email account s****@live.mdx.ac.uk

which was working fine till a few days back. Then I happened to have the same error and followed the directions of http://www.outlook.com/live.mdx.ac.uk and it worked but just 1 day only and now

I CANT ACCESS MY EMAIL WTF

I can sign in using login.live.com

I can use my skydrive at skydrive.live.com

and and and every thing

EXCEPT MY EMAIL.

Have tried all the tips given here but nothing works,

cleared the caches,

changed the browsers

tried different email softwares

NOTHING WORKS & IT SUCKS

I hate Microsoft for their rubbish ideas like Windows Vs. LINUX, Useless Windows Phones VS. IOS and Android and Now RUBBISH EMAIL

I'm willing to provide all the information needed to investigate this issue.  I ALSO continue to have the same message over and over and over and over again regardless of how many times I follow your instructions. Please help!