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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)
Language is set to English UK.
The font keeps changing when I send an email.
No matter what font and size I use this problem occurs.
I type an email and it looks fine and then I send it.
However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.
If I paste anything from a Word Document, the problem is even worse.
I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.
I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.
I have used Google Chrome browser - same problem.
Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.
Is anyone aware of this problem please and any potential solutions.
Thank you.
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Brandabar,
Welcome to the Microsoft Support.
I understand the inconvenience this may have caused you. As mentioned by Eugene S., Microsoft is already aware about the issue. We do not have specific time frame on when a resolution or workaround be presented. Our Product Group is doing everything to resolve this.
Your understanding is highly appreciated.
Regards!
I also have this issue frequently. It seems to happen when any kind of pasting is involved as well.
Obviously pasting can pick up original fonts but the behavior in Outlook.com is odd - it's like it picks up the pasted font and then carries for longer than expected as a new default.
My emails end up having an odd "back and forth" look with fonts switching sizes.
This almost NEVER happens in Outlook (desktop client) or Gmail or Yahoo Mail. Or in MS Word itself.
Hi Tina,
Welcome to Microsoft Community!
Thank you for bringing up this issue to our attention. We understand that fonts keep on changing when you are composing emails. Let me assist you with your concern. Microsoft is aware that some users where having issue of font keep on changing when composing an email. We apologize for the inconvenience this matter has caused you. Please be informed that our Product Group is working on a fix. There is no ETA for this.
If you have other concerns, please do not hesitate to contact us back.
Regards!
Just spent 3 months at my mother-in-law's using her desktop computer, and Firefox as my browser and no problems. Returned home, still using Firefox, and I'm having the issue if the font changing mid sentence. Does this info help anyone to perhaps figure out the problem?
I switched to Outlook just recently because of Yahoo problems, but this is driving me crazy.
Sorry, 'I'm having the issue of the font'
And I am using a desktop here at home.
Just spent 3 months at my mother-in-law's using her desktop computer, and Firefox as my browser and no problems. Returned home, still using Firefox, and I'm having the issue if the font changing mid sentence. Does this info help anyone to perhaps figure out the problem?
I switched to Outlook just recently because of Yahoo problems, but this is driving me crazy.