Outlook.com Font keeps changing

Anonymous
2013-04-19T20:04:03+00:00

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-03-05T03:28:33+00:00

    Wow.  Almost a year since the original post and this error still isn't fixed.  I was excited about upgrading my life by using Outlook since it has better spam filtering than Yahoo or Gmail and the ability to send from multiple accounts.  The first week I was thrilled at how much easier it was to manage my emails.  Then someone asked me why I used so many fonts in my emails.  I then checked my sent folders and saw how awful they looked.  It always looked fine as I was typing.  I had been recommending to everyone else in my programming class that they also switch to Outlook because of how convenient it seemed to manage emails.  But the font bug is a deal breaker.  I've always been one of the few among my peers to stand behind Microsoft products, but I just can't anymore.  The worst part is the support in this thread.  It doesn't happen to any of us in any other email client.  It's all Outlook.  Not the users.  I don't understand why a team isn't dedicated to this problem until it's fixed.  Microsoft must be losing thousands of users by the day that have given up on them after finding nothing but grief posted online.  I'm over Outlook.

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  2. Anonymous
    2014-02-05T20:44:28+00:00

    Thanks

    I have given in and am using desktop client WLM with imap.

    If Microsoft can't get this right after all this time Outlook.com is not with bothering with.

    It really is a shame

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  3. Anonymous
    2014-01-31T14:36:10+00:00

    I also did as instructed above (click message font and signature and under message font changed the font I want to start off with). However, my problem is that although the font starts off correctly it then jumps back to a different font in a smaller size. As if, the first few lines are fine but then it automatically reverts to a font I do not want. Almost like a certain block of lines are formatted for a different font. This leaves me with two fonts and two font sizes. I know I can use the tab to change it each and every time but I do all my work via computer and want this fixed so I do not have to take the time every time to fix the font issue. Thank you.

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  4. Anonymous
    2014-01-24T20:44:56+00:00

    I don't know if this is even going to work.  I use Windows 8 and I have the same problem.  Now the font has changed on outlook to be so huge that I can't even send email anymore.  I've tried restoring, and even that didn't help.  There's no place to adjust the font size on my settings.  Where it shows what the font is supposed to look like, the space is blank.

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  5. Anonymous
    2013-04-27T09:07:20+00:00

    Windows Live Mail

    SMTP         smtp.live.com

                      port 25

                      Log on Using Clear text authentication

                      My server requires authentication

    POP           pop3.live.com

                      port 995

    eM Client

                     as above BUT

    SMTP       tick - Use SSL/TLS (if available)

    POP          tick - on special port (legacy)

    Hope this helps - I much prefer these as you can back up all your emails to the hard drive

    and then save them to whatever medium you want.

    All other desktop clients will have a variation of above settings. Its often just a matter of trial and error.

    Hope this helps

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