Missing Soft Focus and Brightness in Teams

Anonymous
2022-11-03T16:23:50+00:00

Greetings!

My co-workers have options for Brightness and Soft Focus on their Teams and neither of these appear to be options for me in my Teams video settings. I'm on a Mac Studio with the M1Max chip. Microsoft Teams Version 1.5.00.28558. It was last updated on 11/1/22. Ideas welcome!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-01-27T02:19:54+00:00

    I have the same issue. These options were available in 2019 Intel MBP, but not in M2 MBA. Same for both internal and external camera. Need a fix soon.

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  2. Anonymous
    2022-11-03T17:45:30+00:00

    Thanks for your response! Mac-Teams-preferences-devices does not show any settings as you are describing. Is there somewhere else I should be looking?

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  3. Anonymous
    2023-01-01T19:31:08+00:00

    Hi Hania. I have tried swapping cameras to a camera which works with the new focus settings on a Lenovo thinkpad and I am encountering the same issue. On my iMac desktop the soft and brightness functions do not appear in the teams app. Can you tell me what else I can try? Thank you

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  4. Anonymous
    2022-11-03T18:13:27+00:00

    Hi Sallie,

    It might be because your camera doesn't support soft focus. please try connecting a separate webcam and update us.

    let me know if you need any further assistance

    Kind Regards,

    Hania.

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  5. Anonymous
    2022-11-03T17:04:33+00:00

    Hi, I'm Independent Advisor, I'm here to help you.

    This option is disabled by default. Users need to enable it from setting > devices.

    If this option still doesn't appear try connecting external webcam.

    If you still have problem please follow the provided link for your answer:

    https://answers.microsoft.com/en-us/msteams/for...

    let me know if you need any further assistance

    Kind Regards,

    Hania.

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