Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-01T19:06:00+00:00

    Personally, I don't believe MS will move to fix this. The behavior that has changed is this: previously, when you clicked the Mute button in Teams, it muted the microphone *for Teams only*. The mic remained "live" for other applications.

    Now, with the updates that have rolled in the last year or so, pressing Mute in Teams *mutes the microphone for the entire operating system in the Sound Settings*. Some Bluetooth devices -- including, but not limited to, Shokz products -- respond by notifying the listener that Mute is turned on, and also beeping a reminder.

    That last bit isn't really new behavior. These BT devices always did this when they were muted by the OS. But now, Teams is engaging the OS mute instead of just muting itself.

    Anyway, the immediate term solution is to spring for the Loop 100 adapter from Shokz, which provides an audio interface to the OpenComm headphones that does not interact with regular OS Bluetooth.

    https://shokz.com/products/loop-100-wireless-adapter

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  2. Anonymous
    2022-10-28T17:13:55+00:00

    Seems this problem of intermittent double tone during a teams call has been reported with multiple headsets over several years. I have not changed my setup at all and experienced it for the first time today.

    SOLUTION: It seems this is resulting from a double mute... Teams is muted and the headset is muted. I resolved easily by depressing both the + & - buttons on my headset simultaneously to take off the headset mute. By repeating the process I can bring the problem back. I think it is a "feature" from aftershocks to remind you that you are muted.

    Enjoy!

    This just started today and was very irritating. Glad I found this string. The issue is due to double mute on Aftershokz and on MS Teams. As stated above...long press on + and - on headset at same time and you will hear "Mute off" command. Now double tone is gone when I mute in MS Teams. Thanks BizUser123 for the tip.

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  3. Anonymous
    2022-10-27T20:59:28+00:00

    Workaround:

    I have tried most if not all the workarounds posted here and none of them worked. The only thing that has work for me is Custom Setup in devices setting. Speaker: AfterShokz Mic: whatever your laptop has for a mic.

    Image

    This is not ideal and if you are not using a laptop you may not have another mic to pick.

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  4. Anonymous
    2022-09-14T20:02:43+00:00

    This used to work for me but not any more, I assume because of a recent driver update. The Windows and Teams mute setting is now in sync!

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  5. Anonymous
    2022-08-04T14:33:22+00:00

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