Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-11-07T13:09:14+00:00

    Hi everybody, it looks like someone in MS has this already in the backlog - see https://feedbackportal.microsoft.com/feedback/idea/83697ca5-6d79-ec11-8d21-0022482779ae and consider upvoting the issue there.

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  2. Anonymous
    2022-11-07T13:00:30+00:00

    Hi. I have never had the issue before. Starting today, I have joined the ranks of those unfortunate enough to have to suffer the double beeping nightmate every 5 seconds in Teams. This occurs in my case when I mute the mic in the Teams desktop app, not on the device itself (a Sennheiser HD 350BT). The nightmare ends when I unmute the mic (in the Teams desktop app). I could live without this feature, so please consider "fixing" it.

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  3. Anonymous
    2022-11-04T15:45:02+00:00

    How do we get more attention from Microsoft on this issue because this has been going on long enough!

    Here is another thread from over a year ago on this same issue. Double beep when muted on Teams (Aftershokz) - Microsoft Community

    My Issue just started with the October update otherwise this same AfterShockZ headset worked with no beep for the last two years.

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  4. Anonymous
    2022-10-31T11:18:04+00:00

    I've been having the same issue for the last couple of weeks with my Plantronics 4200 headset and it's been driving me mad.

    I tried all the changes to settings mentioned in this thread with no joy, but I think I've found a temporary fix by accident.

    On a long call I had to pop out into the garden and the headset disconnected once I walked out of range. When I came back in it automatically reconnected and the beeps went away!

    The fix only works for that particular call, so it looks like I'll need to do a little stroll each time I join a call......

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