team mysterious ringing

I have the same problem (with the continous calling sound playing) occuring while my headphones (Senheiser PHX 550-II) are connected to my laptop and my mobilephone at the same time. I have the MS Teams app installed on both devices. The sound starts playing after I try to call someone and the call was answered. It won't stop playing even after the call was ended. I have to shut down the MS Teams app through the Taskmanager. When my headphones are only connected to one device everything works fine...

I have exactly the same problem with my Bose NC700 UC

Same exact issue for me - keeps ringing after other party picks up, have to force kill teams.exe to stop it. Bose 700 UC. I've taken to making calls on Teams on iPhone, then "joining" my PC to the call for screen, etc.

So frequent I've added a macro to run in always-open admin command line:

taskkill /f /im teams.exe

This is annoying, and it's been an open bug since 2020?

Hi Guys,

I think i found workaround for this problem, simply press play/pause/call-drop button on your earphone when this sound starts (in my case i double tap the buds) this will stop this sound without restarting teams.

I use a JBL wired headphone, and this issue started 4 days ago. Teams randomly rings 2-3 times a day and when I check the calls or activity, nothing shows up.

I'm also having the same issue, anytime I'm on a Teams call I hear random ringing. We're a small team so I can confirm no one is calling me. I've attempted removing and re-installing Teams. No luck. My Team mates can also hear the ringing while I'm on a call with them. It normally starts within about 30 seconds of being on a call. I'm using a standard headset (not wireless).  Often the ringing will continue for the full duration of a call or randomly stop, however sometimes it continues even after I hang up from the call at which time I have to quit Teams and relaunch.

It does not appear to occur when I join a group call only happening in one on one calls.

UPDATE: for others with this issue, I finally decided to stop using my Wantek brand plugged in headset and this appears to have resolved thee issue for me. I've switched to some wireless headphones and now the mysterious interruptions of constant ringing appear to have stopped (fingers crossed).

Sadly, changing the ringtone didn't work for me.

I've just been on a Teams call (Which I initiated) and the default ringtone(not the custom one i set yesterday) continued to ring via my external speaker. I had to resort to using a headset and mute my speakers to be able to continue with the call.