team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-03-21T12:52:20+00:00

    I haven't seen a solution from MS yet... disappointing!

    What works for me: on your headphones press the button to hang-up, do NOT use de hang-up button in Teams itself.

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  2. Anonymous
    2023-03-20T18:25:31+00:00

    I bought new wireless headphones and plugged them in for the first time today. I now experience the phantom constant ringing --- was a solution ever revealed for this from MS???

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  3. Anonymous
    2023-02-22T11:32:12+00:00

    It seems I have success with disabling the AutoPlay setting in Windows:

    How to enable or disable AutoPlay in Windows 10 and 11 - Lenovo Support PL

    UPDATE:

    I thought this worked and it seemed it did, but now I can say it didn't change a thing unfortunally.

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  4. Anonymous
    2022-12-16T16:53:29+00:00

    I do notice an "auto-play" that starts before/after/during making calls. Sometimes I can open the volume panel and see that there is a sound playing in Teams and can press the pause button to stop it.

    Sometimes when I answer a call a paused YouTube video in Chrome will suddenly start playing.

    Similarly, videos start playing in Chrome when I answer a Discord call.

    Sometimes a paused Plex video will suddenly resume for no apparent reason.

    Maybe this issue has less to do with Teams specifically as it does a general "pause and resume playing my video/audio when getting a call". Is there some feature in the OS that attempts to pause and resume playing something queued? Maybe when the Bluetooth profile switches from rich audio to voice?

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  5. Anonymous
    2022-11-15T12:39:57+00:00

    I have the same problem (with the continous calling sound playing) occuring while my headphones (Senheiser PHX 550-II) are connected to my laptop and my mobilephone at the same time. I have the MS Teams app installed on both devices. The sound starts playing after I try to call someone and the call was answered. It won't stop playing even after the call was ended. I have to shut down the MS Teams app through the Taskmanager. When my headphones are only connected to one device everything works fine...

    I have exactly the same problem with my Bose NC700 UC

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