I finally managed to solve this issue.
I purchased a new SSD and installed Windows 10. I am finally able to use Airpods pro and Sony WH-XB900N freely.
Windows 11 Bluetooth no sound/microphone and crashing
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Anonymous
My Bluetooth earphones have been working well all the time until I upgraded my laptop to Windows 11. The laptop shows my earphones are connected, but neither sound nor microphone works. The browser and Zoom crash every time I try to use Bluetooth earphones to listen to music or join meetings.
I have tried disconnecting/reconnecting Bluetooth earphones, turning on/off Bluetooth, resetting my earphones, restarting my laptop, and none of these resolves the issues of no sound/mic and crashing. I even bought a new pair of Bluetooth earphones, and it did not work either.
I think this is a bug in Windows 11. Am I the only one facing this issue? What exactly is going on with Windows 11 Bluetooth? And what else can I do now?
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
92 answers
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Anonymous
2022-12-30T19:42:26+00:00 -
Anonymous
2022-12-24T03:53:09+00:00 Someone please tell me how to get off of this thread, please? I don't know how I got here. My original question didn't relate to this, specifically. Thanks you/.
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Anonymous
2022-12-23T21:14:11+00:00 I have had this same issue for months...really frustrating. Has anyone found a fix yet? Really regretting updating to windows 11.
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Anonymous
2022-11-20T04:29:23+00:00 This post from April was the fix for me. I ran the diagnostic tool and it fixed something, but it didn't indicate what exactly was fixed. It prompted me to reboot so I did that and when my laptop started back up, I had audio coming through my bluetooth earbuds. The whole process took less than five minutes. I have not tested the mic but I have clear nice sounding audio coming through.
Edit 11/23: mic is working too. My earbuds are "Murpiso pro 2".
Post from April:
Sometimes the Microsoft troubleshooters can identify and fix the problems.
This one is not in the menu.
Open administrative command prompt and type or copy and paste:
msdt.exe -id DeviceDiagnostic
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Anonymous
2022-10-09T23:52:11+00:00 I have the exact problem right now. It was working well for a couple of days with my Pixel Buds Pro and then suddenly stopped working. Any updates or solution for this?